Comcast Trouble
I’ve not been able to go to my own domain or connect to my personal e-mail account for nearly half a week. I talked to their “technical” support for half an hour in vain, showing them all the traceroutes that I’ve done to prove to them that their overseas connection through Tiscali.net is not functioning.
traceroute to seanmcollins.com (77.232.68.132), 64 hops max, 40 byte packets 1 DD-WRT (192.168.1.1) 5.491 ms 1.342 ms 1.482 ms 2 * * * 3 xxxxxxxx.pa.panjde.comcast.net (xx.xx.xx.xx) 12.396 ms 22.238 ms 37.227 ms 4 xxxxxxxx.pa.panjde.comcast.net (xx.xx.xx.xx) 28.813 ms 17.427 ms 14.000 ms 5 te-9-3-ur01.greenwayave.pa.panjde.comcast.net (68.86.211.157) 21.653 ms 10.992 ms 14.385 ms 6 po-20-ar01.wallingford.pa.panjde.comcast.net (68.86.208.49) 12.216 ms 14.682 ms 11.559 ms 7 te-8-3-ar01.401nbroadst.pa.panjde.comcast.net (68.86.90.10) 15.710 ms 56.053 ms 21.956 ms 8 pos-0-0-0-0-cr01.philadelphia.pa.ibone.comcast.net (68.86.85.6) 13.950 ms 37.322 ms 17.491 ms 9 pos-0-11-0-0-cr01.mclean.va.ibone.comcast.net (68.86.85.5) 22.148 ms 20.038 ms 17.441 ms 10 xe-3-1-0.was11.ip.tiscali.net (213.200.84.117) 19.448 ms 21.562 ms 34.062 ms 11 so-0-0-0.ham10.ip.tiscali.net (213.200.81.130) 109.189 ms 119.603 ms 119.649 ms 12 * * * 13 * * * 14 * * * 15 * * *
Meanwhile, at work, where Cogent is used:
3 gi0-10.na21.b003003-1.phl01.atlas.cogentco.com (38.104.110.29) 14.667 ms 15.272 ms 14.631 ms 4 gi9-0.102.core01.phl01.atlas.cogentco.com (38.112.34.141) 14.240 ms 14.225 ms 14.209 ms 5 po5-0.core02.jfk02.atlas.cogentco.com (66.28.4.1) 16.430 ms 16.420 ms 16.404 ms 6 po2-0.core01.lon01.atlas.cogentco.com (66.28.4.190) 92.324 ms 88.467 ms 88.784 ms 7 te1-4.mpd02.lon01.atlas.cogentco.com (130.117.1.74) 87.004 ms 85.871 ms 85.637 ms 8 te2-2.ccr01.ams03.atlas.cogentco.com (130.117.1.37) 95.748 ms te1-2.ccr01.ams03.atlas.cogentco.com (130.117.1.169) 97.493 ms te4-2.ccr01.ams03.atlas.cogentco.com (130.117.1.205) 98.364 ms 9 te1-3.ccr01.dus01.atlas.cogentco.com (130.117.3.86) 100.221 ms te2-3.ccr01.dus01.atlas.cogentco.com (130.117.3.90) 98.581 ms te1-3.ccr01.dus01.atlas.cogentco.com (130.117.3.86) 100.315 ms 10 te2-1.ccr01.ham01.atlas.cogentco.com (130.117.3.129) 108.667 ms 108.660 ms 108.642 ms 11 149.6.142.22 (149.6.142.22) 110.493 ms 111.990 ms 111.016 ms 12 cs3-p24-1000m.hhde.ip.servage.net (77.232.64.6) 111.377 ms 111.494 ms 111.448 ms 13 77-232-68-132.static.servage.net (77.232.68.132) 111.424 ms 111.869 ms 108.246 ms
Finding anyone in Comcast to tell about these problems is impossible.